Terms of Service

1. Accepting these Terms

You accept these Terms when you tick the box to create an account, or when you tick the box to place an order. We record which version you accepted and when. If you do not agree, do not create an account or buy from us — you are still welcome to read our educational content.

2. Who we are

FEMSTATE offers dietary supplements, educational wellness content and digital tools designed to help consumers understand and navigate phase-aligned nutrition.

FEMSTATE is not a healthcare provider, medical practice, pharmacy or diagnostic laboratory, and does not practice medicine. Our products and services are intended to support general nutrition and wellness and are subject to the additional limitations and disclaimers described in these Terms.

3. Who can use FEMSTATE

You must be at least 18 years old to create an account, purchase FEMSTATE products or use personalized features of the platform. FEMSTATE products offered through this website are intended for adults age 18 and older unless a specific product expressly states otherwise.

If you create an account, you are responsible for providing accurate and current information and for maintaining the confidentiality of your account credentials. You are responsible for activity conducted through your account and should notify us promptly if you believe your account has been accessed or used without authorization.

4. This is not medical advice

FEMSTATE provides dietary supplements, educational content, wellness information, quiz results, cycle insights and product recommendations for general informational and wellness purposes only. They are not intended to provide medical advice or to diagnose, treat, cure or prevent any disease or medical condition.

FEMSTATE is not a healthcare provider, medical practice, pharmacy or diagnostic laboratory. Nothing on this website, in your account, through our quiz or recommendations, or in communications from us creates a physician-patient or other healthcare-provider relationship.

Our quiz, cycle insights and product recommendations are not a substitute for professional medical advice, diagnosis or treatment. Do not disregard, delay or replace advice from a qualified healthcare professional because of information provided by FEMSTATE.

Before using a FEMSTATE dietary supplement, consult a qualified healthcare professional if you are pregnant, nursing or trying to conceive; take prescription or over-the-counter medications; are preparing for surgery; have a medical condition; or are otherwise under medical supervision. Always follow the directions, warnings and other information on the applicable product label.

If you experience a serious or unexpected reaction while using a FEMSTATE product, discontinue use and seek appropriate medical attention. In a medical emergency, call 911 or seek emergency medical care.

Product Safety and Use

Always use FEMSTATE products according to the suggested use, serving instructions, warnings and other information provided on the applicable product label. Do not exceed the recommended serving unless directed by a qualified healthcare professional. Review the ingredient list and allergen information before use and do not use a product if you are allergic or sensitive to any of its ingredients. Consult a qualified healthcare professional before using a FEMSTATE dietary supplement if you are pregnant, nursing or trying to conceive; take prescription or over-the-counter medications; are preparing for surgery; have a medical condition; or are otherwise under medical supervision. If you experience a serious or unexpected reaction while using a FEMSTATE product, discontinue use and seek appropriate medical attention. In a medical emergency, call 911 or seek emergency medical care. Store products according to the instructions on the label and keep them out of reach of children. Product-specific directions, warnings and ingredient information appearing on the applicable product label should always be reviewed before use.

Certain statements about FEMSTATE dietary supplements may describe the role of a nutrient or dietary ingredient intended to affect the normal structure or function of the body or otherwise support general health and wellness. Such statements are not intended to represent that a FEMSTATE product diagnoses, treats, cures or prevents a disease. Where required by applicable law, the following disclaimer applies: These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

5. The quiz and your recommendation

The FEMSTATE quiz uses information you voluntarily provide — such as menstrual-cycle timing, cycle characteristics and other relevant inputs — to generate an informational estimate of your cycle phase and provide corresponding wellness information and FEMSTATE product recommendations.

Any phase estimate is an approximation based on the information available to FEMSTATE and is not a measurement or confirmation of your actual hormone levels or physiological state. Menstrual cycles vary between individuals and may also vary from cycle to cycle. The accuracy and relevance of your results therefore depend in part on the accuracy and completeness of the information you provide.

FEMSTATE's quiz, phase estimates, insights and recommendations are intended for general wellness and nutritional purposes only. They are not medical diagnoses and should not be used to make decisions regarding medical treatment or medication.

The quiz is not a contraceptive method, fertility assessment, ovulation test or pregnancy test and must not be relied upon for any of those purposes.

Information you provide through the quiz is handled in accordance with our Privacy Policy.

6. Orders, prices and terms of sale

Prices and charges

Prices are displayed in U.S. dollars. Applicable taxes, shipping charges and any other fees will be shown before you complete your purchase unless expressly stated otherwise.

Product availability, pricing and promotions may change from time to time. Changes will not affect an order that we have already accepted, except where required by law or where you agree to the change.

Promotional offers, discount codes, credits and other offers may be subject to additional terms, expiration dates, eligibility requirements or product limitations disclosed with the applicable offer. Unless we expressly state otherwise, promotional offers cannot be combined.

Placing and accepting an order

When you submit an order, you are offering to purchase the products in your order under these Terms.

Receiving an order confirmation does not necessarily mean that we have accepted your order. We may accept, decline or cancel an order before shipment, including if: a product is unavailable; product, pricing or promotional information was displayed incorrectly; we are unable to authorize or process payment; we reasonably suspect fraud, unauthorized activity or misuse of a promotion; applicable purchase or quantity limits have been exceeded; or we are unable to fulfill the order for another legitimate reason.

If we cancel all or part of an order after you have been charged, we will refund the amount charged for the cancelled portion to your original payment method.

Payment

Payments may be processed by third-party payment providers, such as Stripe. Femstate does not directly store your full payment-card number on its own servers. Your payment information may be collected and processed by our payment providers in accordance with their applicable terms and privacy practices.

You agree that the billing and payment information you provide is accurate and that you are authorized to use the payment method provided.

By submitting an order, you authorize Femstate and our payment providers to charge the applicable purchase price, taxes, shipping charges and other amounts disclosed to you at checkout.

If you purchase a subscription, recurring payments are also subject to Section 7, Subscriptions and Automatic Renewal.

Shipping and delivery

Shipping options, charges and estimated delivery information available for your order will be presented during checkout or otherwise communicated to you before or after purchase, as applicable.

Delivery dates and transit times are estimates unless we expressly state otherwise. Delays may occur because of carrier operations, weather, supply interruptions, incorrect delivery information or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. If you discover an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Additional shipping terms, including procedures for delayed, lost, damaged or incorrectly delivered orders, are described in our Shipping Policy.

Returns, refunds and cancellations

Returns, refunds and order cancellations are governed by the Returns, Refunds & Cancellations section of our Customer Policies & Disclosures.

Because FEMSTATE products are consumable dietary supplements, products with a broken or removed safety seal generally cannot be returned for reasons of customer preference, subject to applicable law and the exceptions stated in our Returns & Refund Policy.

If a product arrives damaged, defective, incorrect or materially different from what you ordered, please contact us within the period specified in our Returns & Refund Policy so that we can evaluate the issue and provide an appropriate remedy.

Once an order has entered processing or ship, we may be unable to cancel or modify it. Nothing in these Terms or our Returns & Refund Policy limits any consumer right or remedy that cannot legally be limited.

Product information

We make reasonable efforts to ensure that product descriptions, ingredient information, Supplement Facts, images, prices and other information displayed on our website are accurate and current. Errors, omissions or changes may occasionally occur.

Product packaging and labels may contain additional or updated information. Always review the physical product label, Supplement Facts, ingredient list, directions and warnings before using a FEMSTATE product.

If there is a discrepancy involving ingredients, Supplement Facts, directions for use or product warnings, follow the information appearing on the current physical product label, subject to applicable law.

Product packaging, appearance and other non-material characteristics may change from time to time without notice.

Personal use and resale

Unless Femstate expressly authorizes otherwise in writing, products purchased through femstate.me are intended for personal use and not for commercial resale or redistribution.

We may limit quantities or decline orders that we reasonably believe are intended for unauthorized resale, fraudulent activity or other misuse.

Product use

You are responsible for using FEMSTATE products according to the suggested instructions and warnings provided on the applicable product label.

FEMSTATE dietary supplements and product information are subject to the health and medical disclaimers in Section 4 of these Terms.

Purchasing a FEMSTATE product does not create a physician-patient or other healthcare-provider relationship.

Chargebacks and payment disputes

If you believe a charge is incorrect or unauthorized, please contact us promptly so that we can investigate and attempt to resolve the issue.

Nothing in these Terms limits any rights you may have under applicable law or through your payment-card issuer regarding unauthorized or disputed transactions.

7. Subscriptions and automatic renewal

Some FEMSTATE products and plans may be offered on a subscription basis. Subscriptions automatically renew until cancelled. Before you submit a subscription order, we will clearly disclose the material terms of the subscription, including the amount you will be charged, the frequency of charges and deliveries, when recurring charges begin, how the subscription renews, any applicable minimum commitment, and how to cancel. You must affirmatively consent to the automatic-renewal terms presented to you before completing your subscription purchase.

By enrolling in a subscription, you authorize Femstate and our payment providers to automatically charge the payment method associated with your account for each recurring payment, including applicable taxes, shipping charges and other amounts disclosed to you, until the subscription is cancelled.

Subscription confirmation

After enrollment, we will provide you with a confirmation that you can retain identifying your subscription, recurring price, billing and delivery frequency, applicable automatic-renewal terms, and instructions for cancellation.

Billing and renewal

Your subscription will automatically renew at the frequency disclosed to you when you enroll. Unless otherwise disclosed, your payment method will be charged at or around the beginning of each new subscription period. The price and frequency applicable to your subscription will be shown before you complete enrollment and in your subscription confirmation. You are responsible for keeping your payment and account information current.

Failed payments

If we are unable to process a recurring payment, we or our payment provider may attempt to process the payment again and may ask you to update your payment information. If payment cannot be completed, we may pause, suspend or cancel the affected subscription or shipment. We will not charge you for a subscription order that we cancel because payment could not be successfully processed.

Cancellation

You may cancel your subscription online without having to call us, email us or wait for business hours. Cancellation options will be available through your account, orders page, billing portal or another reasonably accessible online method. You may cancel at any time unless a specific subscription clearly disclosed a minimum commitment before enrollment.

Cancellation prevents future renewal charges after the cancellation becomes effective. To avoid a particular renewal charge, you must cancel before that renewal is processed. If an order has already been charged, entered processing or shipped before your cancellation becomes effective, cancelling the subscription will not automatically cancel or refund that order. Any return or refund relating to an order already processed is governed by our Returns & Refund Policy and applicable law.

Changes, skips and pauses

If FEMSTATE allows you to change, skip or pause a subscription, the options available to you and their effect on your next billing or shipment date will be displayed through your account or subscription-management portal. Changing, skipping or pausing a shipment does not cancel your subscription unless we expressly tell you otherwise.

Changes to your subscription

If we materially change the recurring price, billing frequency or other material terms of your subscription, we will provide advance notice as required by applicable law and, where required, obtain your consent before the change takes effect. You may cancel your subscription before the change becomes effective.

Renewal and subscription notices

We will provide renewal, subscription or cancellation notices where required by applicable law. For continuous subscriptions, we may also periodically remind you of your subscription, its price and frequency, and how to manage or cancel it.

Refunds

Subscription charges are not automatically refundable merely because you cancel after a renewal has been processed. Refunds, replacements and returns for subscription orders are governed by our Returns & Refund Policy and applicable law. Nothing in this section limits any cancellation, refund or other consumer right that cannot legally be limited.

• Additional subscription terms
• Any additional subscription-specific terms presented to you before enrollment form part of these Terms. If a specific subscription offer includes a minimum commitment, prepaid term, promotional period or other special condition, that condition will be clearly disclosed before you enroll.

Any additional subscription-specific terms presented to you at enrollment form part of these Terms.

8. Returns, refunds and the 90-day guarantee

Our Returns & Refund Policy explains the eligibility requirements, procedures, time limits and exclusions applicable to returns, replacements and refunds and is incorporated into these Terms. It is set out in full below.

Unless otherwise stated in that policy, supplements with a broken or removed safety seal generally cannot be returned for reasons of customer preference due to product-safety and quality-control considerations.

If a product arrives damaged, defective, incorrect or otherwise materially different from what you ordered, please contact us promptly and within the period specified in our Returns & Refund Policy. Depending on the circumstances, we may replace the affected product, issue a refund or provide another remedy required by applicable law.

Nothing in our Returns & Refund Policy limits any consumer right or remedy that cannot legally be limited.

You can request a refund from your orders page, or write to us from the contact page.

FEMSTATE™ 90-Day Money-Back Guarantee · Last updated: 09/21/2026

We want you to have enough time to experience the FEMSTATE™ Phase-Aligned system. If your first eligible purchase is not right for you, you may request a refund within 90 calendar days after your first order is delivered.

Eligibility. The guarantee applies to a customer's first purchase of the FEMSTATE Phase-Aligned system made directly through femstate.me. The guarantee is limited to one approved request per customer, household and delivery address. Purchases made through another retailer or seller are subject to that seller's policies.

How the 90-day period works. The 90-day period begins on the date your first eligible order is shown as delivered by the shipping carrier. Your request must be submitted before the end of the 90th calendar day following delivery.

Monthly subscriptions. For a monthly subscription, the guarantee may cover up to the first three FEMSTATE boxes delivered during the initial 90-day trial period. When we approve a guarantee request, we will cancel the related subscription to prevent future renewal charges unless you specifically ask us to keep it active. Orders already processed or shipped may not be stopped.

Prepaid three-month and six-month plans. If you purchased several boxes together, you may try the system during the guarantee period. To receive a refund, you must return:

• All unopened boxes included in the eligible order; and
• The containers from any boxes that were opened during the trial.

We will provide return instructions after reviewing your request. FEMSTATE may provide a prepaid return label for eligible guarantee returns.

One-time purchases. An eligible first one-time purchase is covered when the request is submitted within the 90-day period. For multi-box purchases, unopened boxes and the containers from opened boxes must be returned as described above.

How to request a refund. Contact support@femstate.me or use the Contact Us form at femstate.me. Please provide:

• Your name and order number;
• The email address used for the purchase;
• The reason FEMSTATE was not right for you; and
• Any information reasonably necessary to locate the order and process the request.

You do not need to provide private medical information. Customer support cannot provide individualized medical advice.

Refund timing and method. Approved refunds are issued to the original payment method. Please allow 7–10 business days after approval and completion of any required return for FEMSTATE to issue the refund. Your bank or payment provider may require additional time to post the credit.

The eligible product purchase price and applicable taxes will be refunded as required. Expedited shipping charges, international charges and other optional fees are not refundable unless required by law or the order arrived damaged, defective or incorrect.

What is not covered. The guarantee does not apply to:

• Purchases other than the customer's first eligible FEMSTATE purchase;
• Requests submitted after the 90-day period;
• Products purchased from an unauthorized seller;
• Products obtained through fraud, promotion abuse or unauthorized resale;
• Gift cards, expedited shipping or optional service fees; or
• Products that were not used, stored or handled according to the label instructions.

Damaged, defective or incorrect orders. Damaged, defective, incorrect or missing products are handled separately from the satisfaction guarantee. Contact support@femstate.me promptly after delivery with your order number and photographs when applicable. Resolving a damaged or incorrect order will not use your one-time satisfaction guarantee.

Safety concerns and adverse reactions. If you experience a serious or unexpected reaction, discontinue use and seek appropriate medical attention. In an emergency, call 911 or obtain emergency medical care.

You may report a product concern to support@femstate.me. FEMSTATE customer-service representatives cannot diagnose symptoms or provide individualized medical advice.

Additional terms. Refunds remain subject to applicable law. FEMSTATE may request reasonable information to confirm eligibility and prevent fraud or abuse. Nothing in this policy limits any consumer right that cannot legally be limited.

This guarantee applies to the FEMSTATE Phase-Aligned system. Presale products, including FEMSTATE MENO, may have separate cancellation and refund terms displayed with the applicable offer.

9. Acceptable Use

Do not misuse the platform: no attempting to access data that is not yours, no interfering with how the service runs, no scraping or automated bulk collection, no reselling our products as your own, and nothing unlawful. We may suspend or close an account that does any of these.

9A. Product information and availability We make reasonable efforts to ensure that product descriptions, ingredient information, Supplement Facts, images, pricing, availability and other product information displayed on the website are accurate and current. However, errors, omissions or changes may occasionally occur.

Product packaging and labels may contain additional or updated information. You should always review the physical product label, Supplement Facts, ingredient list, directions and warnings before using a FEMSTATE product.

In the event of a discrepancy involving directions for use, warnings, ingredients or Supplement Facts, the information appearing on the current physical product label should be followed, subject to applicable law.

Product appearance, packaging or other non-material characteristics may change from time to time without notice. Availability is not guaranteed, and we may discontinue or modify products or limit quantities where reasonably necessary.

Do not misuse the platform: no attempting to access data that is not yours, no interfering with how the service runs, no scraping or automated bulk collection, no reselling our products as your own, and nothing unlawful.

We may suspend or close an account that does any of these.

10. Intellectual property

The FEMSTATE name, trademarks, logos, branding, website design, software, written and visual content, graphics, educational materials, proprietary methodologies and other materials made available through the platform are owned by or licensed to Femstate LLC and are protected to the extent provided by applicable intellectual-property laws.

Except for the limited right to access and use the platform for your personal, non-commercial use, nothing in these Terms transfers or grants you any ownership interest or license in FEMSTATE patents, patent applications, trademarks, trade secrets, confidential know-how, copyrights or other proprietary rights unless we expressly state otherwise in writing.

You may access, read and retain reasonable copies of publicly available FEMSTATE content for your personal, non-commercial use and may share links to our publicly available pages. Unless we expressly authorize it, you may not reproduce, republish, modify, distribute, sell, commercially exploit or publicly display substantial portions of our protected content.

Your information Personal information and other information you provide through your account, quizzes or check-ins is handled in accordance with our Privacy Policy.

Reviews and other content you submit You retain ownership of original content you submit to FEMSTATE, such as reviews, comments, photographs or other materials.

By submitting content for publication on the platform, you grant Femstate a non-exclusive, worldwide, royalty-free license to host, store, reproduce and display that content as reasonably necessary to operate the service and display the content in the context in which you submitted it.

Unless you separately agree otherwise, submitting a review does not automatically give Femstate permission to use your name, image, likeness or testimonial in paid advertising or other promotional marketing outside the context in which you submitted it.

To reproduce any part of these publications, or to post any part of them on a website, you need written permission. Ask us from the contact page or at support@femstate.me and tell us what you want to use and where.

If we want to feature your testimonial, photograph or other user content in separate FEMSTATE marketing, we may request additional permission where appropriate.

You represent that content you submit is yours or that you have the necessary rights to submit it and that your submission does not violate the rights of another person.

One deliberate exception: some documents are published for machines to read, at /docs and listed in our llms.txt. Those pages carry an explicit licence to be quoted with attribution — that is the point of publishing them. Everything else on the site is covered by the paragraphs above.

11. Disclaimer of warranties

The platform and its content are provided as is and as available. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any particular result will follow from using our products.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing here limits any right you have that cannot be limited by law.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FEMSTATE LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM OR RELIANCE ON ITS GENERAL WELLNESS INFORMATION.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FEMSTATE LLC'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM OR A TRANSACTION WITH US WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO FEMSTATE DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR US $100.

These limitations apply only to the extent permitted by applicable law. Nothing in these Terms excludes, restricts or limits liability that cannot lawfully be excluded, restricted or limited, including liability for fraud, fraudulent misrepresentation, or personal injury to the extent caused by our negligence where applicable law prohibits such limitation. Nothing in this section eliminates any rights or remedies you may have under applicable consumer-protection or product-liability law that cannot legally be waived.

13. Indemnity

You agree to hold us harmless from claims brought by a third party that arise out of your breach of these Terms or your misuse of the platform. This does not apply to anything caused by us.

14. Dispute resolution, arbitration and class action waiver

Please read this section carefully — it affects your legal rights. It requires most disputes to go to individual arbitration instead of court, and it waives your right to a jury and to take part in a class action. You can opt out within 30 days and nothing else changes.

First, let's talk. Most problems can be sorted out quickly. Before starting arbitration, you agree to send us a written Notice of Dispute at support@femstate.me describing the problem and what you want, and we agree to do the same for you. Both of us will try in good faith to resolve it for 60 days. Only if that fails does the rest of this section apply. This step is a precondition, and it pauses any deadline while it runs.

Arbitration. If we cannot resolve it, you and Femstate LLC agree that the dispute will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides the same claims a court could, and can award the same individual relief. The Federal Arbitration Act governs this section.

Class action waiver. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. You and we each waive the right to a trial by jury.

Your right to opt out — 30 days. You may reject this arbitration section by emailing support@femstate.me with your name, the email on your account and the sentence "I opt out of arbitration", within 30 days of first accepting these Terms. That is all it takes. Opting out affects nothing else: your account, your orders and every other part of these Terms stay exactly the same, and we will not treat you differently for it.

Small claims and injunctions. Either of us may bring an individual claim in small claims court instead, if it qualifies. Either of us may also ask a court to stop infringement or misuse of intellectual property. Nothing in this section prevents you from reporting a matter to a government agency, or bars any claim for public injunctive relief that the law does not allow to be arbitrated.

Many similar cases at once. If 25 or more people bring substantially similar arbitrations against us with the help of the same or coordinated counsel, they will be handled in staged batches of no more than 50 at a time. A small number are heard first, both sides then have a further 60 days to settle the rest using what those first outcomes showed, and only then does the next batch proceed. This exists so that volume alone cannot be used as leverage by either side, and any filing deadline is paused for every case waiting in the queue.

Costs. We pay the arbitration filing and administration fees that the AAA rules assign to us. If the AAA rules would leave you paying a filing fee higher than what it would cost to file the same claim in court, we pay the difference. The arbitration can be held by phone or video, or in writing, or in the county where you live — your choice.

If part of this section fails. If the class action waiver is found unenforceable for a particular claim, then that claim — and only that claim — leaves arbitration and goes to court, while everything else stays in arbitration. If any other part of this section is found unenforceable, the rest still applies.

14A. Adverse reactions and product concerns If you experience a serious or unexpected reaction while using a FEMSTATE product, discontinue use and seek appropriate medical attention. In an emergency, call 911 or seek emergency medical care. Please also report suspected adverse reactions, product-quality concerns, damaged products or other safety issues to Femstate through our contact page or at support@femstate.me so that we can document, evaluate and respond to the report as appropriate. Providing information to Femstate is not a substitute for seeking medical care when needed.

15. Governing law

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law rules. For any dispute not subject to arbitration, the courts located in Miami-Dade County, Florida have jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of any mandatory consumer law of the place where you live.

16. Changes to these Terms

We may update these Terms as the platform evolves. If a change is material — anything that affects your rights, your money or Section 14 — we will notify you by email or with a clear notice on the site at least 30 days before it takes effect, and you will be asked to accept the new version. Minor corrections take effect when published. If you do not accept a material change, you may close your account and cancel any subscription before it applies.

A change to Section 14 never applies retroactively to a dispute we already knew about, and you get a fresh 30-day opt-out window each time that section changes.

17. Everything else

• SHIPPING POLICY:
• Order processing We work to process and prepare orders for shipment as quickly as reasonably possible. Estimated processing and delivery times shown at checkout are estimates and are not guaranteed unless expressly stated otherwise. Orders placed on weekends, holidays or during periods of unusually high demand may require additional processing time.
• Shipping charges Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase. Shipping charges may vary depending on the delivery destination, order size, shipping method and other factors disclosed at checkout.
• Delivery and tracking When tracking is available, we will provide tracking information after your order has shipped. Delivery dates and transit times are estimates. Actual delivery may be affected by carrier operations, weather, holidays, transportation interruptions and other circumstances outside Femstate's reasonable control.
• Shipping addresses You are responsible for providing a complete and accurate shipping address. If you discover an error in your shipping information, contact us as soon as possible at support@femstate.me. We will try to correct the address before shipment, but we cannot guarantee that an order can be changed once it has entered processing or been transferred to the carrier. Additional shipping charges resulting from an incorrect or incomplete address may apply where permitted by law.
• Delayed or lost packages If your tracking information indicates that your package is significantly delayed or appears to be lost, contact us at support@femstate.me so that we can review the shipment and determine the appropriate next steps. A carrier's indication that an order has been delivered does not automatically prevent us from reviewing a reported delivery problem.
• Damaged or incorrect shipments If your order arrives damaged, defective or contains an incorrect product, contact us as soon as reasonably possible and within the period specified in our Returns & Refund Policy.
• We may request photographs or other reasonable information needed to evaluate the issue. Depending on the circumstances, we may provide a replacement, refund or other appropriate remedy.
• Geographic availability FEMSTATE currently ships only to destinations made available during checkout. We may add, remove or restrict shipping destinations from time to time.
• Subscriptions Subscription orders are shipped according to the delivery frequency disclosed when you enroll. Changes to a shipping address should be made before the next subscription order enters processing. Updating your address after an order has entered processing may not change the destination of that shipment. Subscription billing, renewal and cancellation are governed by Section 7 of our Terms of Service.
• Returns and refunds Shipping-related returns, refunds and replacements are also subject to our Returns & Refund Policy.
• Nothing in this Shipping Policy limits any rights or remedies available to you under applicable law.
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• Testimonials and Individual Results: FEMSTATE may publish reviews, testimonials or descriptions of individual customer experiences. Testimonials reflect the experiences and opinions of the individuals who provide them. Individual experiences vary, and a testimonial does not constitute a representation, warranty or guarantee that you will experience the same or similar results. Testimonials are not medical advice and should not be understood as evidence that a FEMSTATE product diagnoses, treats, cures or prevents any disease. Where a person providing a testimonial has received compensation, free products, discounts or another material benefit from FEMSTATE, we require that relationship to be disclosed where required by applicable law. FEMSTATE does not authorize customers, influencers, affiliates or other persons to make claims about our products that we could not lawfully make ourselves.
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• Reviews and User-Generated Content: If you submit a review, comment, photograph, video, testimonial or other content to FEMSTATE, you represent that the content reflects your genuine experience, that you have the right to submit it, and that it does not violate another person's intellectual-property, privacy, publicity or other legal rights. You may not submit content that is knowingly false or misleading, unlawful, defamatory, threatening, harassing, obscene, fraudulent, infringing, or that contains another person's confidential or personal information without authorization. We may moderate, decline to publish or remove user-submitted content where reasonably necessary to operate the service, comply with law or enforce these Terms. Any permission you grant FEMSTATE to use submitted content is governed by the user-content license in this Section. Unless you separately agree otherwise, submission of a review does not automatically authorize FEMSTATE to use your name, image, likeness or testimonial in paid advertising or other promotional marketing outside the context in which you submitted it.
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• Accessibility: FEMSTATE is committed to providing a website and digital experience that is accessible to as many people as reasonably possible. We work to improve the usability and accessibility of our digital experiences and to identify and address accessibility barriers as appropriate. If you experience difficulty accessing any part of femstate.me, completing a purchase, accessing information about a FEMSTATE product, or using a feature of our website, please contact us at support@femstate.me. Please tell us which page or feature you were trying to access and the difficulty you experienced. We will make reasonable efforts to provide the information, product information or assistance you need through an accessible alternative where appropriate.
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• Entire agreement These Terms, together with our Privacy Policy and any applicable Subscription Terms, Returns & Refund Policy, Shipping Policy, product-specific terms, and other policies or terms expressly incorporated by reference, constitute the agreement between you and Femstate regarding the applicable platform use, service or transaction.
• Severability Except where Section 14 provides otherwise, if any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in effect.
• No waiver If either party does not immediately exercise or enforce a right under these Terms, that does not waive the right to exercise or enforce it later.
• 8 Assignment You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Femstate may assign these Terms in connection with a merger, acquisition, reorganization, sale of substantially all relevant assets or similar business transaction, subject to applicable law.
• Force majeure Neither party will be responsible for a delay or failure to perform an obligation caused by circumstances reasonably beyond that party's control, except that this provision does not excuse payment obligations for products or services already provided or limit rights that cannot be limited under applicable law.

18. Contact

Femstate LLC, 1221 Brickell Ave, Suite 900, Miami, FL 33131, USA. Legal notices: support@femstate.me. Anything else: the contact page.